Reliance International Hydraulics & Oil Field Supplies W.L.LAims to provide defect-free goods and services to its customers on time and within budget.

The Management is committed to

• Develop and continually improve the Quality Management System


• Ensure that the customer needs and expectations are determined and fulfilled with the aim of achieving and continually improving customer satisfaction


• Ensures that all potential internal and external issues that are relevant to the purpose and the strategic direction Of RELIANCE INTERNATIONAL HYDRAULICS & OILFIELD SUPPLIES WLL and that affect its ability to achieve the intended result(s) Of its Quality Management System are determined and addressed with appropriate risk control methods based the concept or Risk-based thinking.


• Ensures effective communication through-out the Organization to inculcate the importance of meeting the customer needs and legal requirements.


• Ensure that the resources needed are determined and provided for the effective implementation of the Quality Management System.


• Ensures Quality objectives are established at relevant functions and the performance of the Quality Management system is improved continually.